Can't Access Outlook App On Mac

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Sep 27, 2017  I'm not able to access my outlook email account from my mac. It has always worked fine but now I get the following messages: 'Can't connect to the account @hotmail.com ' 'enter the password for @hotmail.com ' 'unable to verify account name or password' I have changed the password with outlook and apple so that's not the problem. The Outlook for Mac experience, now available for preview in Insider Fast, has been updated to enhance performance and elevate productivity. The new Outlook for Mac is powered by the Microsoft Cloud and connects using Microsoft sync technology. It brings updates across Mail, Search, and Calendar exp. Solution: Verify that Outlook is online. On the Outlook menu, make sure that Work Offline is not checked. Cause: Your network connection is unavailable. Solution: Make sure that your computer is connected to the network. For instructions on checking the status of your network connections, see Mac OS Help. Apr 24, 2020  Use Sticky Notes on Mac From Outlook App. Apple does provide a capable alternative called Stickies on the macOS. But it’s basic, doesn’t have syncing and it’s only available on the Mac.

Symptoms

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

This issue occurs because of the presence of duplicate tokens in the keychain.

Resolution

Cannot Open Outlook On Mac

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Can't Access Outlook App On Mac Free

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

Note

These steps affect all Office applications that use modern authentication.

Mac

Can't Access Outlook App On Mac Windows 10

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.

  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    When you start Outlook, you are prompted to authenticate.