Agents are Brother software services running on remote computers. These Agents collect device information from their local LAN. This information is stored on the hard disk of the PC running the Agent software. The information is passed to the server software which can then display the device status. For more information on Agents, click here. Business Smart printers at Business Smart prices. The MFC-J5720DW is the ultimate compact business inkjet. Smart features, class-leading print speeds, and wired, wireless and USB connectivity all in one A4 size network-ready printer, this model offers ultra-efficient A4 print, copy, scan and fax with the added bonus of A3 print.
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- Find the latest drivers, utilities and firmware downloads for Brother MFC-J5720DW. Available for Windows, Mac, Linux and Mobile.
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- MFC-J5720DW; Support & Downloads. Download the latest drivers, utilities and firmware. Some features of the installed drivers and software may not work correctly. Firmware update is available for this model. Click here to update the firmware. BRAdmin Light for Mac is not available for download from November 2015.
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Pros
- Two 250-sheet trays for up to tabloid size (11-by-17-inch) paper.
- Duplex (two-sided) printing, scanning, and copying.
- Low running cost.
Cons
- Lackluster speed and output quality on our tests.
Bottom Line
The Brother MFC-J5720DW inkjet multifunction printer delivers decent speed and output quality. More importantly, it offers a low running cost and has the ability to print at up to 11 by 17 inches.
If you need an inkjet multifunction printer (MFP) that can switch between letter- and tabloid-size (11-by-17) paper easily, make sure you take a close look at the Brother MFC-J5720DW ($249.99). Like all of Brother's Business Smart models, it prints on letter-size paper in Landscape mode, which gives it a wide enough paper path to also print on tabloid size paper in Portrait mode. Unlike less capable models, it also offers two paper drawers plus a rear tray, so you can keep both letter- and tabloid-size paper loaded and print with either size as needed.
At this writing the MFC-J5720DW is in the process of replacing the Brother MFC-J4710DW in Brother's line. Just as important, it offers enough to also replace the latter as our Editors' Choice tabloid-size printer for light- to medium-duty use in a home office or small office. As you might expect, both models have a lot in common. However, the MFC-J5720DW offers additional paper capacity for improved capability, and a lower cost per page, which saves you money with every page you print.
Basics
Basic MFP features for the MFC-J5720DW include printing and faxing from, as well as scanning to, a PC and working as a standalone copier and fax machine. It can also print from PictBridge cameras, both print from and scan to a USB key or memory card, and let you preview images from a memory card or USB key on its 3.7-inch touch screen before printing.Going beyond the basics, the printer also supports mobile printing and Web-connected features. If you connect the MFC-J5720DW to your network, using either Ethernet or Wi-Fi, you can print through the cloud, and you can use an iOS, Android, or Windows mobile device to connect to the printer through an access point on your network to print from or scan to the device.
You can also use the touch-screen menus to print from and scan to a selection of websites (including Dropbox, Google Drive, Evernote, OneDrive, and OneNote). Even better, the Brother Apps on the menu let you scan to a variety of file formats and then save the file to a cloud site or send it as an email attachment without needing a PC. Choices for the file formats include Word, Excel, PowerPoint, and searchable PDF, with Brother's servers in the cloud doing the work of recognizing the scanned text when they create the file.
If you connect the printer to a single PC via USB cable instead of connecting it to a network, you won't be able to print through the cloud or use the other Web-related features. However the MFC-J5720DW also offers Wi-Fi Direct, so you can still connect to it directly from a mobile device to print and scan.
Paper handling is definitively a strong point, with a built-in duplexer (for printing on both sides of a page), two 250-sheet drawers in front, and a one-sheet manual feed in the back, along with a multi-purpose tray that can take 80 letter-size sheets or five tabloid-size sheets. Both front drawers can take paper as large as tabloid size.
For scanning, the MFC-J5720DW supplements its letter-size flatbed with a 50-sheet automatic document feeder (ADF) that can handle up to legal-size pages. Even better, the scanner itself can duplex, meaning that it scans both sides of a page at once, rather than scanning one side, turning the page over, and scanning the other. For copying, the combination of duplex scanning and printing lets you copy both single- and double-sided originals to your choice of single- or double-sided copies.
Setup, Speed, and Output Quality
One of the nicer touches for the MFC-J5720DW is that it's relatively small for a tabloid-size printer, 12.1 by 19.3 by 13.6 inches (HWD) with the rear tray closed and the front drawers set for letter-size paper. Opening the ADF output tray adds only 1.7 inches to the width. Adjusting one or both drawers for tabloid-size paper and fully extending both the front output tray and the rear multipurpose tray increases the depth to 29.3 inches. It weighs in at 31 pounds 11 ounces. For my tests, I connected the printer to a network using its Ethernet port and installed the drivers and other software on a system running Windows Vista. Setup is typical.According to Brother's ratings, the printer is slightly faster than the Brother MFC-J4710DW, but it came in slower on our tests. I timed it on our Business Applications suite (using QualityLogic's hardware and software for timing), at 3.9 pages per minute (ppm) compared with 5.7ppm for the older model. It's also slower than the Epson WorkForce WF-7610, at 5.4ppm, but a bit faster than the HP Officejet 7610 Wide Format e-All-in-One Printer at 3.5ppm.
See How We Test Printers
Output quality, like speed, is good enough for most office use, but not impressive. Text on plain paper and photos printed on photo paper are both a match for most inkjet MFPs. For text, that translates to being good enough for most business use, as long as you don't have an unusual need for small fonts. For photos, it translates to being roughly a match for drugstore prints.
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Graphics quality is at the low end of a tight range that includes the vast majority of inkjet MFPS, which also makes it easily good enough for any business need. Most people would consider it good enough for PowerPoint handouts and the like, despite a tendency for colors to be a little washed out—an issue that also applies to photos printed on plain paper.
Very much in the plus column is the MFC-J5720DW's low claimed cost per page, at just 1.7 cents for a black-and-white page and 7.4 cents for a color page. That's a touch lower than the Brother MFC-J4710DW's running cost, and notably lower than what the Epson WF-7610 offers, at 3.2 cents for a black and white page and 11.4 cents for a color page.
If you care more about text quality and speed than running cost, be sure to consider the Brother MFC-J4710DW and the Epson WF-7610. Both offer faster speed than the MFC-J5720DW, as well as better text quality, although the Epson printer offers somewhat lower quality for graphics, and the Brother MFC-J4710DW delivers significantly less capable paper handling.
Brother Mfc-j5720dw Mac Software Update
That said, keep in mind that the Brother MFC-J5720DW offers perfectly acceptable speed and output quality, and it also delivers excellent paper handling, mobile printing and scanning, highly useful Web-related features, and a notably low cost per page. The combination makes it a highly attractive pick overall, as well as our Editors' Choice tabloid-size printer suitable for heavy-duty use in a home office or light- to medium-duty use in a micro or small office.